Great customer support from Minicraft

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Great customer support from Minicraft

Postby Cap'n Wannabe » Tue Jun 09, 2015 2:19 pm

Emailed them on May 29 about a sprue with most of the parts short-shot....received a new sprue in the mail today at no charge. Very impressed.
Pretending to do it TAC style with the big boys since 1987
Also, we don't need no steenkin' VLATs!
Cap'n Wannabe
 
Posts: 1381
Joined: Mon Apr 14, 2014 6:00 pm
Location: Craigieburn, Victoria

Re: Great customer support from Minicraft

Postby tor lives » Tue Jun 09, 2015 2:29 pm

Half ya luck!!!
Emailed them over two years to get a replacement crown/canopy for an MD-80, and I am still waiting :?
TOR
tor lives
 
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Joined: Mon Apr 14, 2014 11:01 am

Re: Great customer support from Minicraft

Postby VH-WAL » Thu Jun 11, 2015 1:51 pm

Say Damo what email address did you use,

i have a cherokee kit missing the clear sprue

cheers
wal
VH-WAL
 
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Re: Great customer support from Minicraft

Postby Cap'n Wannabe » Thu Jun 11, 2015 1:54 pm

VH-WAL wrote:Say Damo what email address did you use,

i have a cherokee kit missing the clear sprue

cheers
wal

This is the email I used:
models@minicraftmodels.com

There's also some info on this page:
http://minicraftmodels.com/pages/replacement-parts
Pretending to do it TAC style with the big boys since 1987
Also, we don't need no steenkin' VLATs!
Cap'n Wannabe
 
Posts: 1381
Joined: Mon Apr 14, 2014 6:00 pm
Location: Craigieburn, Victoria


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