RVHP kits

[tor lives]

Hi guys,
Today my RVHP 1:72 REX Metro 23 kit arrived. I couldn't wait to open and inspect it and when I did, initially, everything looked great, RVHP do produce a nice resin kit. On further inspection however I discovered that there was no tail fin included in the kit . Now I have a few RVHP kits in the stash including some King Airs and an Embraer ERJ-145 or two (thanks Tony ), and I have never had a case of missing parts before. Has anyone else ever experienced this with an RVHP kit???. I have emailed the Aviation Megastore from whom I purchased the kit, (which was pretty $$$), to see if they can arrange a replacement tail fin from RVHP. So lets see how this goes.
TOR

[Graeme H]

That's a bit of a bummer, I also have a few RVHP kits, must now check them out, although I did so when I first got them, pdobably not throughly though

[davecana]

I've never had missing parts from a RVHP kit, but I have had a warped wing. Until I broke it trying to straighten it, now I have a broken warped wing.

[tor lives]

I have contacted RVHP directly and this is their impressive response:

Hello,
We are very sorry for the problem you have experienced with our product, and for which we the producer is to be blamed.
We will source the missing parts and will send them to you free - please, let us know your address.
Thank you for your interest in RVHP kits.
Kind regards


Given this response I can only but highly recommend RVHP as a kit supplier.
You can purchase kits directly from their site.
http://www.rvhpmodels.cz/pages/index_all.html
Love a manufacturer that stands by their product
TOR